Privacy Policy

We collect: Account Information • Full name • Email address • Phone number (if provided) Identity Verification • National Identification Number (NIN) • Other government-issued identification (if required) Payment & Payout Data • Bank account number • Bank name • Account name • Paystack recipient details iKAG does not store full debit/credit card details. Payments are securely processed by Paystack. Transaction Data • Booking history • Payment amounts • Escrow records Chat Data • In-app chat messages between Users and Guys Location Data • User location data (User app only) for service matching purposes

We use your data to: • Create and manage accounts • Process bookings and payments • Prevent fraud • Verify identity • Resolve disputes • Comply with legal obligations

We process data under: • Consent • Contract performance • Legal obligation • Legitimate interest (fraud prevention, platform security)

We may share data with: • Paystack (payment processing) • Supabase (backend infrastructure and hosting) • Regulatory or law enforcement authorities (where legally required) We do not sell personal data.

• Transaction records may be stored long-term for legal and financial compliance. • Identity verification data is retained as necessary for fraud prevention and regulatory compliance. • Provider account deletion requests may be blocked or deferred while there are active bookings, open disputes, pending payouts, or unsettled booking settlements. • Where financial/dispute audit retention is required, provider account data can be hard-deleted while related booking/payment/dispute records are retained with detached provider links.

We implement: • Secure cloud infrastructure (Supabase) • Access control measures • Encryption where applicable • Restricted internal access However, no system is 100% secure.

You have the right to: • Access your data • Correct inaccurate data • Request deletion (subject to legal, payment, dispute, and compliance obligations) • Withdraw consent • File complaints with relevant authorities Requests may be sent to: support@getikag.com

Withdrawing consent may limit access to certain Platform features. Some data may be retained for legal or fraud prevention purposes.

iKAG does not knowingly collect data from individuals under 18.

We may update this Privacy Policy from time to time. Continued use of iKAG constitutes acceptance of changes.